Omnichannel

When we say ‘360° approach’, we mean that quite literally: BrainTower ensures a consistent brand experience across every single channel. Is your organization still in the dark when it comes to omnichannel strategy? Don’t worry, we got you covered!

 

E-commerce

A successful web shop could be a driving force behind your company’s growth. Assuming you generate enough traffic and convert leads, of course. Woo your prospects with a flawless user experience before, during and after sales!

 

How we help:

  • Set up your web shop and system architecture
  • Integrate internal platforms & systems
  • Craft an inbound marketing strategy (lead generation & conversion planning)

 

Omnichannel strategy & communication

Your customers don’t distinguish between online and offline. They just want to find the information they need, when and where they need it, and expect a smooth purchasing process once they have come to a decision.

 

How we help:

  • Implement a step-by-step approach to define & implement your digital transformation
  • Draft & implement an omnichannel communication plan
  • Create & execute a mobile marketing strategy
  • Make ROI predictions

Customer journey & experience

The huge influx of media, digital tools and interactions have complicated the decision-making process. Optimize your customer experiences through permanent tracking, smart analyses and rigorous testing. That way, you’ll be able to optimize each experience and bring a smile to people’s faces.

 

How we help:

  • Map touchpoints
  • Optimize UX
  • Manage omnichannel planning
  • Perform A/B testing
  • Calculate ROI